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IT Support

For peace of mind, ProICT offers its customers fast and reliable support fully centered around you and your business. ProICT offers a wide range of IT support.
First of all, we assist businesses of all sizes throughout Geelong and Gippsland. From Managed Services, on-site, to ad-hoc phone support. As a result ProICT can guarantee you the best help available for your business.

Secondly, ProICT can tailor for any support a client desires. But above all at ProICT we know that every customer is important no matter the seize of the business.

On-site IT support.

Whenever needed ProICT can come on-site and provide professional IT support. We try to explain the problem in normal language, plain and simple.
At ProICT we certainly don’t go out of our way to solve your problem.
Our promise to you, no fix, no fee!

Managed Services.

ProICT can provide Managed IT services for clients who would like to have peace of mind on their IT network, but don’t have the option of hiring a full-time IT person. More importantly it will feel like we are as part of your organisation.

Remote IT support.

Using remote solutions wherever possible means ProICT can deliver quality assistance in a much faster time.
It also minimises the money you would spend on costly call out charges.
Remote support means no call out charges. Most importantly ProICT uses professional remote access software. Furthermore ProICT bills remote access in blocks of 15 minutes, so you really only pay for the solution we are providing.
Where we cannot fix your systems remotely ProICT will come and visit your office to provide a hands on fix for your IT issues.

Would you like to know how ProICT can help to improve your organisation or you would like to receive a quote, please call 04 206 11 437 or e-mail info@proict.com.au.